Refund policy

No Return Policy – KAIROS

At KAIROS, we take pride in offering premium handbags, wallets, and fashion accessories for women. Every product is carefully inspected before dispatch to ensure it meets our quality standards. Please read our No Return Policy before placing your order.

No Returns or Exchanges

All purchases made through the KAIROS online store are final. We do not accept returns or exchanges due to change of mind, incorrect product selection, personal preference, or colour variation caused by screen settings.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery. Kindly provide your order number along with clear photos of the product and packaging. After verification, we will review your request and provide an appropriate resolution.

Order Inspection

We encourage customers to carefully review product descriptions, images, colours, dimensions, and other details before placing an order to ensure the selected item meets their expectations.

Contact Us

If you have any questions about our No Return Policy, your order, or our products, please contact the KAIROS support team before completing your purchase.

By placing an order with KAIROS, you confirm that you have read, understood, and agreed to this No Return Policy.