Shipping policy

Shipping Policy – KAIROS

At KAIROS, we are committed to delivering your orders safely and on time across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Partner

We proudly ship all orders through PostEx Courier Services to ensure secure and reliable delivery across Pakistan.

Delivery Time

  • Estimated Delivery: 4–5 business days after your order has been dispatched.

  • Delivery times may vary depending on your location, weather conditions, or courier delays.

Shipping Coverage

We currently deliver nationwide across Pakistan.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number so you can monitor your shipment through PostEx.

Delivery Attempts

Please ensure that the shipping address and contact number provided are accurate. If delivery cannot be completed due to incorrect information or the customer is unavailable, additional delivery charges may apply.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will review your request and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact the KAIROS customer support team before placing your order.

Thank you for shopping with KAIROS. We appreciate your trust and look forward to delivering your order with care.